A new report by the American Customer Satisfaction Index states Facebook as one of the most hated social media sites. A customer experience analytics, ForeSee Results helped compile the results of all the social media sites.
The reviewers found that Google topped in customer satisfaction among all the social media sites. It scored 83 in comparison to its nearest competitor Bing.com which got a score of 82. The top five social media sites which found favor with the consumers were FoxNews.com, Ask.com and Yahoo!
Facebook scored a miserable 66 and Google+ may fill the void left by MySpace which was dropped from this year's index. It was dropped since they didn't have enough users to create a data sample. Google+ could prove to be the next winner among the social media sites but the survey was taken before it was launched. This is being based on the fact that Google has the highest score on the list and Facebook the lowest.